As part of the advocacy and awareness objectives under the ASAPCP 2025, the ASEAN Handbook is being published to provide more detailed information in a single point of reference for consumers and other stakeholders. The Handbook provides brief overview on the meaning and scope of consumer protection, consumers and businesses rights and responsibilities, the set-up of consumer laws as well as related dispute resolution mechanisms. The Handbook also compiles the available information on consumer protection in AMS with a key section on AMS consumer protection laws and regulations. There is also specific information on consumer protection mechanisms in AMS in six specific areas covering product safety and labelling; phone and internet services, and e-commerce; consumer credit and banking; environment; healthcare services; and professional services, with another section covering the contact details of related agencies and associations dealing with consumer protection.

This version of the Handbook has been updated from its first edition, released in 2018.